Very friendly and professional.
Excellent service from start to finish! The technician -Aaron was professional, confident, knowledgeable, and respectful. He took the time to explain everything clearly, answered my questions, and made sure I understood what needed to be done. He quickly resolved the issue with my bathroom shower cartridge, and everything is now working perfectly. It was refreshing to have someone who clearly knows his trade and takes pride in his work. I truly appreciated his professionalism and would highly recommend his services!
Corrected voltage measurement issue and has worked fine since
We have used Andreas for years between both of our homes. They were always good. Until this last time. If this was the first time we had used them, they never would’ve seen another dime from us! This was our SECOND HVAC unit we purchased from them. It was defective. I know- not their fault BUT the way they handled it was horrible! Within 2 days of installation, it wasn’t cooling. My husband diagnosed it with a leak & Ivan came out after hours on a Friday & confirmed it. We were told we’d get a call to replace it. That didn’t happen. I called them & nobody knew anything about a replacement! Then I get a call they need to “send another tech out to make sure they didn’t miss anything”!!! Sooooo you don’t trust your techs now?? Translation: nothing was documented! They sent Craig out. He documented everything & said I’d get a call from Eric about replacing it. He also mentioned the installers had not installed a filter- as they thought it was in the outside unit. It is not. He said they would bring one out to us. I have no idea who Eric is & he certainly did not call me. I called back for an update. Vanessa who schedules installs, said they had to get approval from the manufacturer to replace it but to rest assured- they “have a great working relationship & it shouldn’t be an issue” she told me last Friday & she would call me on Monday with an update. Monday came & went & at 4:20 pm I called her. I got the same song & dance about how they’re working on it, blah blah blah….. Keep in mind through these few weeks I have asked for the owner Nathan, more than once. Once he was out sick, every other day he was not in the office- or that’s what I was told. I had enough & told Vanessa that if she could not give me a replacement date, I was calling the bank to recind the payment/ what we paid for in good faith- that it would work. Only then were we put on the schedule to replace the unit! Imagine that!!!! Oh & the icing on this shit cake- last time we bought an HVAC unit from them, we got a thank you & box of candy from a local vendor. You know what we got this time? I mean besides the migraines?!! I got a pic of a box of candy from UPS that was SENT TO OUR OLD HOUSE!!!!!! Seriously Andreas, get your shit together! We had always been happy with this company prior to this “adventure” & referred them to everyone. We won’t be doing that anymore. The first unit was $18,900. This unit was $13,775. Not to mention all the service calls we paid for before having our first unit replaced. You would think we would’ve been taken care of just a little bit better……
Long gone are the days of old when your local plumber would show up to unclog a drain and charge you $150. Was it $129 fee just for the diagnosis and then 420 to put a snake in the drain and press the trigger. I could have went out and just bought the snake itself for that price but I was leaving for vacation and did not have the time. Next time I will. 500 plus dollars for a clogged shower drain that took 5 minutes of work, although the person was here for an hour. Sat in the driveway for about 20 minutes before they got out, came in looked at the pipe in the basement for some reason for 10 minutes, went out got the tool did the job in 5 minutes and then sat in the driveway for another 20 minutes before he left.
Great work easy going fixed the issue that day and provided a yearly service for a low cost appreciate them will continue to work with their company!
Craig and Josh came to inspect my heating for me semi-annual check up. I had a problem in early 2026 that resulted in a huge electric bill. Craig and Josh tested everything and found a non working sensor which will be replaced as soon the part comes in and we can schedule a time. Both gentlemen were polite and explained everything to me. I would recommend these 2 gentlemen as excellent workers.
A well done water heater flush out job today that im very happy with and gives me peace of mind thank u so much andreas it means alot!!!!???
A good job performed by KEvin TOrres
Very excellent service!
Jordon is absolutely amazing, extremely knowledgeable and professional !! Highly recommended
Andreas worked with my work schedule and came out the same day for the estimate. Aaron was great when he came to install the new toilet and explained everything.
Excellent service, informative service person & always pleasant
Thank you Logan. Provided all my options and did a very thorough job. Thanks again
We had Ethan and Aidin. Great workers. Personable and pleasant. They kept us informed as things progressed. Solved our issue. Would recommend them to anyone.