I called yesterday my heater furnace stopped working made a appt for 1130 today the gentleman showed up on time explained everything he was going to do and look for did a research of the furnace showed me step by step everything that needed to be done not that I understood but it was nice to learn as he was working walked me through it step by step was very polite and nice and treated me like I was the only customer he had he didn’t rush through and set me to the side I would definitely use him again and referred him to anyone plus he even explained and offered other options in the future to better our lifestyle thanks a lot and great service
Called for an estimate to replace our heat pump. Tech came out verified what needed to be done, was very nice and courteous. When we reviewed the estimate that was given, I was shocked to say the least! Three thousand above everyone else. 1)They say they do impeccable service, ok they should all strive for that. 2) Their warranty on parts and labor double competitors, well they just are not. Level to most above some.
We had a few minor jobs and a very major plumbing job done replacing our main sewer line from our basement all the way to the street. Their staff was very clear and patient explaining everything to us. They were very nice and very professional. They even did a great job cleaning up when they were done. I highly recommend their services! Thank you very much Andreas!
They did a great job and were very professional. Timely and did more than I expected.
I have had Andreas plumbing for a number of years. Customer service was great. Technicians seemed to have knowledge of each problem we have ever had. Had complete faith in them in the past however................... requested an estimate for a plumbing problem to replace an unit. Their quote I thought was exorbitant. Their estimates are non itemized. ( Cost of unit, installation fee etc.) With technology today, you can go online and see the cost frame of heaters, AC etc. Please do your homework prior to committing to them! Had three other estimates from other plumbing companies come in. I am comparing apples to apples here! The estimates with installation from the outside plumbing companies were THREE THOUSAND DOLLARS LESS!!! .......ALL THREE!!!! I was astonished and so disappointed in a company that I felt very comfortable with! Beware!!!! Overcharging me on the unit (when I demanded what the cost was going to be for me and charging me one thousand dollars an hour for installation. The other three plumbers explained that it was a three to four hour job max. Criminal quote! I personally asked the representative when he called me if three thousand dollars was the cost for installation. With a pause he said yes!!! Right from the horse's mouth! I am more than willing to pay the going high rate for plumbers but not one thousand dollars an hour! The unit.............. REPLACE a tankless water heater! Their quote...............just shy of 6,000 dollars! The most estimate I received from the other plumbers.......same type of unit etc, was slightly over 3,000 dollars. That was the highest of the three outsided estimates!!!! I was a very loyal customer for Andreas plumbing! Shame, shame on them! Trust me, this rating hurts me to write it! Still upset!
I don't think there are enough words to express how grateful we are for this company. Our sewer line broke, and we needed it fixed asap. The guys came out the next morning to assess the line and see if they could clear it. They did everything in their power to clear the line but it wasn't possible. They found excavators and quoted us a reasonable price to dig up the street and replace the line. What no one realized was how cold it was and how frozen the ground was, their guys and the excavation team were at our home until 1am because they didn't want to leave us another day without flushing toilets. They came back the next day to fill in the hole. From the amazing customer service, to their ability to help us with financing (thanks summit hill ), to their amazing teamwork and persistence to get the job done we will ALWAYS call Andreas if we have any issues. Thank you again! You guys are seriously amazing!
I don't think there are enough words to express how grateful we are for this company. Our sewer line broke, and we needed it fixed asap. The guys came out the next morning to assess the line and see if they could clear it. They did everything in their power to clear the line but it wasn't possible. They found excavators and quoted us aj reasonable price to dig up the street and replace the line. What no one realized was how cold it was and how frozen the ground was, their gu...ys and the excavation team were at our home until 1am because they didn't want to leave us another day without flushing toilets. They came back the next day to fill in the hole. From the amazing customer service, to their ability to help us with financing (thanks summit hill �), to their amazing teamwork and persistence to get the job done we will ALWAYS call Andreas if we have any issues. Thank you again! You guys are seriously amazing! I have to update my review based on events that continued after the pipe was fixed. The road out front of our house sunk a lot, and the borough tried to reach out to Andrea's to have them come out and fix the ground, but they never called back. The borough ended up having to come back out and fix the street so cars could drive down our street without hassle. Thanks for charging us $15k and not finishing the job. See More
Shane was very good to work with.
Shane was very pleasant to work with, very considerate, very professional.
Jason and Josh did a fantastic job! Very friendly and professional. We did not feel taken advantage of in the pricing either. The whole experience was great, now we have a normal functioning sink, and for that I am so greatful.
Shane and crew were very thorough and professional. Easy to contact and communicate with. Prompt and courteous. Listens to concerns and offers feedback. Would definitely recommend and hire again (which we've already discussed another project) The Mrs. and I are very happy with the new central A/C installation.
Shane is very professional and I will definitely hire him for other projects in the future
Good job fast service nice and friendly
Shane fulfilled all the requirements that I have to rate a service provider with 5 stars. He was prompt, knowledgeable, efficient, priced his service well, and very personable. I highly recommend him.
My life would be a whole lot easier if you guys covered about ten different counties! What a fantastic experience with your company! The tech was on time, professional, pleasant and informative. I am very happy with my experience!
Very pleased, would highly recommend
Andreas has been the best to call for plumbing & heating. They are always polite and courteous. We love that they take the time to talk us about the job. They also have a sense of humor. We won't call anybody else.