Kevin went above and beyond, he was extremely knowledgeable and professional. We are happy with the service he provided and look forward to a great relationship with the company.

Interesting experience in a good way. The guy knew his stuff and was professional, but he never seen the type of toilet I have in my house (Niagara) and I’m not a toilet connoisseur but that’s what I have. Nevertheless he adapted to the situation at hand and was able to fix the problem and was knowledgeable on the different options we could take to alleviate the situation.

My husband and I are first-time homeowners with a LOT of questions and requests. Josh helped us navigate through all of them without complaint; he was not only professional and knowledgeable, but he made the experience easy and less overwhelming. We signed up for all the services we were interested in (water softener installation, toilet installation, sump pump cleaning, etc.), and plan on receiving continued maintenance from Andrea’s Plumbing—in large part due to the amazing service we received today.

Today my heating system (boiler) had an annual inspection. They were thorough, answered all of my questions and were very professional. I highly recommend Andreas.

Ivan Ohl provided excellent service: thorough check of the AC system, showed me a crack in old PVC piping, replaced it quickly, and the pricing was reasonable. I would highly recommend this company and very good service from Ivan.

I just had to leave a review for my new friends at Andreas Plumbing! They LEGIT saved my life! After purchasing my first home a few weeks back paying cash in full only for them to turn the water line on for me before I started moving in and I arrived to a water heater tank gushing water from the seams and I was suddenly up sh*t creek without a paddle:( I called around to try and find help because now I had no running water at all because to stop the leaking I had to go into the crawl space and shut off the main water valve to the house . Well I wish I would have found Andreas first ! I ended up going about 6 or 7 days completely stressed and unable to find someone to do what I wanted which was replace the water heater and also install washer /dryer hook ups since i needed them anyways and the laundry area was right next to the tank. Well it was very hard to find someone who would do it all like I wanted . And after about a week and changing my search requests and thanks to AI/SI Andreas was recommended FIRST and sure enough after calling them they were ABSOLUTELY mind blowing! The entire staff was EXTREMELY friendly, caring and understood my urgency!:)When the nice young lady let me know they could do the entire job I was gushing with excitement and appreciation!! And I was then thinking well at least I got someone to help me , but im hoping it wont be more than a week to wait for an opening.. but then another wave of joy , excitement and relief came over me when she assured me that I needn’t stress anymore because they already were sending a team of plumbing technicians over to me within 2 hours! Again my mind was BLOWN! Seconds later after I hung up I received a very informative and friendly text from the leader of the team that was coming out to help me and gave me the time they would arrive and assured me that they actually aren’t just coming to assess the issue they would be doing the entire job including removal of old tank and installing the new one and I would have running water and HOT water for showers by tonight! Ok by this time I had to pinch my dang self because after all the disappointment and stress and no showering for days feeling helpless… Andreas Plumbing absolutely made my prayers from the prior days come true and it felt almost too good to be true , but it wasn’t! When Logan and Nick arrived they were super friendly and warm and filled me in by answering all questions and my worry about how they would be bringing the correct tank replacement? And they let me know they have their truck stacked inside with replacement tanks different sizes and for some reason none are correct for my home then, in addition, they told me they have a MOBILE WAREHOUSE on wheels that is stacked with even more inventory of tanks!!! I couldn’t believe it and thought that it was absolutely brilliant and super efficient and well sure enough the left in the evening and I was showering by night time and everything was fixed! They were so professional and fast! I was on cloud 9 and couldn’t stop smiling:))) my only regret is I didnt find them sooner!!!I am sooooo happy I paid for their service that offers protection and support whenever needed I thought that was very fairly priced and now i have peace of mind knowing if anything else happens they will be there for me! I HIGHLY ,HIGHLY RECOMMEND!! Thank YOU Logan and Nick!!! And thank YOU Andreas Plumbing! -R

Very thorough and courteous. Great plumbing inspection.

Snow blower delivery. The guys were super early, helpful and professional

As always, Ivan knows his stuff and is very personable and professional. It’s always a pleasure when he comes to service our HVAC system.

would not recommend to anyone! they had to reschedule my appointment twice since all there technicians couldn’t make it out. two vacation days wasted

Cleared septic tank clog promptly and restored wastewater flow quickly.

Caleb is a great young man. A pleasure to talk to. We could have talked another hour. His parents raised him correctly. :) He also knows his plumbing. Nice job Caleb. Time to put in for a raise! Tell them I recommended it.

Never got better. They turn off in the middle of the night and won’t work properly again until we flip the breaker. Thank goodness it’s not 20 degrees outside. Seriously consider about buying this product, not worth $20,000! ********************************************** Edit: 8 months later, I am extremely UNHAPPY. They are not efficient. I was told 4 units would heat my house, not true. I have them all turned up to 73-75 and my house is still cold. We have to supplement with wood which is exactly why we wanted the mini splits. My electric bill is $100 more this month. I text my Andreas rep as soon as I noticed this issue, no response, they already got my money. So disappointed. ******************************************** Javi and Matt did a great job installing our mini splits. I would highly recommend Andreas! 10/10

One of the very best companies ever...

The Lord sent this company into my life when both water heater & now the HVAC had to be replaced. I live alone & was so stressed of how am I going to do this. They came i even got to speak with the owners. Their workers are totally professional ever so respectful kind clean im thanking the Lord for each one I even got to thank them in prayer. This company Will work with you on any of your needed just to help you. I know have heat & hot water...PRAISE THE LORD FOR THEM

EDITED TO ADD: I received a call from the owner, Nathan, personally. He sincerely apologized & asked what he could do to make it up to us. He genuinely felt bad about what happened. He went above & beyond to make sure he had the chance to earn their business back which means a lot to us. He even said that he would be praying for my husband since I shared his health issues & the very challenging year we had. This really touched both of us. THIS is what customer service should be like for all businesses, large or small! Thank you Nathan, for caring enough to make things right! We have used Andreas for years between both of our homes. They were always good. Until this last time. If this was the first time we had used them, they never would’ve seen another dime from us! This was our SECOND HVAC unit we purchased from them. It was defective. I know- not their fault BUT the way they handled it was horrible! Within 2 days of installation, it wasn’t cooling. My husband diagnosed it with a leak & Ivan came out after hours on a Friday & confirmed it. We were told we’d get a call to replace it. That didn’t happen. I called them & nobody knew anything about a replacement! Then I get a call they need to “send another tech out to make sure they didn’t miss anything”!!! Sooooo you don’t trust your techs now?? Translation: nothing was documented! They sent Craig out. He documented everything & said I’d get a call from Eric about replacing it. He also mentioned the installers had not installed a filter- as they thought it was in the outside unit. It is not. He said they would bring one out to us. I have no idea who Eric is & he certainly did not call me. I called back for an update. Vanessa who schedules installs, said they had to get approval from the manufacturer to replace it but to rest assured- they “have a great working relationship & it shouldn’t be an issue” she told me last Friday & she would call me on Monday with an update. Monday came & went & at 4:20 pm I called her. I got the same song & dance about how they’re working on it, blah blah blah….. Keep in mind through these few weeks I have asked for the owner Nathan, more than once. Once he was out sick, every other day he was not in the office- or that’s what I was told. I had enough & told Vanessa that if she could not give me a replacement date, I was calling the bank to recind the payment/ what we paid for in good faith- that it would work. Only then were we put on the schedule to replace the unit! Imagine that!!!! Oh & the icing on this shit cake- last time we bought an HVAC unit from them, we got a thank you & box of candy from a local vendor. You know what we got this time? I mean besides the migraines?!! I got a pic of a box of candy from UPS that was SENT TO OUR OLD HOUSE!!!!!! Seriously Andreas, get your shit together! We had always been happy with this company prior to this “adventure” & referred them to everyone. We won’t be doing that anymore. The first unit was $18,900. This unit was $13,775. Not to mention all the service calls we paid for before having our first unit replaced. You would think we would’ve been taken care of just a little bit better……

Very professional. Knowledgeable about what is needed.