Cost too much. Didn't do the job and second opinion came through did it for far less than they quoted me to even start.
Alex Mehmeti was outstanding, very knowledgeable highly recommend him and Andreas Plumbing Heating and Air.
I hesitated in writing this review as I do not like to talk bad about any local business however, I sincerely hope something can be learned from my experience. First I would say the customer service over the phone was excellent and they had a technician out to my place with in a day. Unfortunately when the repair tech arrived I could immediately tell he was not listening to me and the specific issues I was experiencing with my furnace. My furnace was currently working but the issue I had was significantly reduced hot water pressure and faulty shut off valves. The tech immediately said there was nothing he could do to fix the coil and it would need to be replaced. Initially he stated the replacement domestic coil would be $3500. The tech proceeded to do his investigation in which he continually reminded me how my boiler was old, past the expected life span. After continually pointing out all the problems and component issues he saw, the inspection was complete. I owed him $130 for just showing up to look at things. The quote somehow jumped to $5,000 for a coil replacement and $12,000 for a compete repair! I said could not see spending that much for a repair. They then had the salesman out to quote me on a new unit. The salesman seemed nice initially, and gave me options for a replacement furnace. The quoted replacement boiler would range anywhere from $18,000 - $26,000! After quoting the new unit, the salesman conveniently mentioned had a cancelation in my area where someone was "sick" and if I could purchase the new system right now he could come down a few thousand off the original quoted price. I really felt like this was a deceptive sales technique not an opportunity. I advised I would need some time to think about everything. The salesman proceeded to text with in a few hours of leaving and then again the next day. This whole experience did not sit well with me at all and I decided to get a second opinion. Needless to say I found another repair person to correct all my issues for under $800. I would really hate to think they are out to take advantage of people who need help, but that's exactly how it all came across. They could have simply said they did not want to work on my system instead of quoting a $5000 repair. I hope others reading the reviews for Andrea's Plumbing and Heating take this into consideration that they seem to be deceptive in their repairs and sales techniques. After reading some other reviews it seems like am not the only one who had a similar experience with this company.
Good customer service for setting up an appointment. Didn't actually do anything and told me it was an issue I already knew it wasn't. Will not be recommending. Will not be returning. I truly feel robbed. Do not bother calling.
Cameron and Rex did a great job! Very knowledgeable.
Aaron is great ... he should be treasured by Andreas ... good people are still out there ... thank God !!!
Excellent, timely, and neat work. Very courteous gentlemen.
I just sent a text about Ryan. He kept me informed throughout his time working on my heating/air unit. When finished he gave me the opportunity to ask if I had any questions. I would highly recommend Andrea’s and Ryan.
1st time customer here. We just had Alex M. from Andreas come out and perform a maintenance check on our heat pump and a/c unit. He was punctual, super friendly, very thorough and informative. He explained things in a way that made it easy to understand. He offered suggestions but never made us feel pressured in anyway. He offered us a service plan which will make yearly maintenance super easy for us. Overall we are very pleased with Alex and Andreas. We look forward to business with them in the future. 😊
Just had a new hot water tank installed by Aaron. He is very respectful and knowledgeable in his line of work. I plan on doing new showers and toilets put in by this young man. Great work done. Thank you so much Aaron 😊
Josh was very professional and courteous. He did a great job explaining both before and after he installed the new water heater.
Great job 👏🏽
Without question another 5 Star visit. Matt was professional, explained everything and completed the work in a timely manner. We are very impressed with Andreas Plumbing and will continue to tell our friends and family about the top notch technicians and staff.
Ryan arrived on time. He was professional and knowledgeable. He explained what he was doing well and competed the work in a timely manner.
Andrea's is a great company to deal with. After a little set back with my system, they came out the next morning and addressed the issue as soon as my schedule allowed. They were all very professional and helpful as well as knowledgeable with the units they were installing. They resolved the issue promptly and with complete understanding of my frustration and situation.
Due to travel, we were out of the country and gave the plumber permission to repair pipes that had burst in our home. We were told the pipes were made of copper and that the total cost of the work would be $14,278. However, upon returning home, I discovered that the pipes that were originally copper have been replaced with plastic instead. Don’t recommend I need money back.
Due to travel, we were out of the country and gave the plumber permission to repair pipes that had burst in our home. We were told the pipes were made of copper and that the total cost of the work would be $14,278. However, upon returning home, I discovered that the pipes that were originally copper have been replaced with plastic instead. And also the person who did the job got three tickets for high speed, no insurance car and no registration car, this is not professional….i need my money back
Excellent worker both Logan avd Rocci. And Logan went above and beyond to help us 2 days later. Would highly recommend. Prompt and pleasant.
I called Andreas for an estimate for a new heating and air conditioning unit. The estimator came the same day. He was very informative and gave me many options for cost and energy efficiency. I decided to go with Andreas for the new units. The next week two technicians showed, Matthew and Daniel. These two gentleman wrote the definition to the word “Professional.” They were both very detailed in the work they were performing. When the install was completed, they cleaned the area and left it the way they found it. If you are looking for a new heating unit or a/c unit, called Andreas. Professional, reliable ,and provides quality products.
Kept me in the loop for my service. Service tech was very knowledgeable and was in and out with my service