Snow blower delivery. The guys were super early, helpful and professional
As always, Ivan knows his stuff and is very personable and professional. It’s always a pleasure when he comes to service our HVAC system.
would not recommend to anyone! they had to reschedule my appointment twice since all there technicians couldn’t make it out. two vacation days wasted
Cleared septic tank clog promptly and restored wastewater flow quickly.
Caleb is a great young man. A pleasure to talk to. We could have talked another hour. His parents raised him correctly. :) He also knows his plumbing. Nice job Caleb. Time to put in for a raise! Tell them I recommended it.
Never got better. They turn off in the middle of the night and won’t work properly again until we flip the breaker. Thank goodness it’s not 20 degrees outside. Seriously consider about buying this product, not worth $20,000! ********************************************** Edit: 8 months later, I am extremely UNHAPPY. They are not efficient. I was told 4 units would heat my house, not true. I have them all turned up to 73-75 and my house is still cold. We have to supplement with wood which is exactly why we wanted the mini splits. My electric bill is $100 more this month. I text my Andreas rep as soon as I noticed this issue, no response, they already got my money. So disappointed. ******************************************** Javi and Matt did a great job installing our mini splits. I would highly recommend Andreas! 10/10
One of the very best companies ever...
The Lord sent this company into my life when both water heater & now the HVAC had to be replaced. I live alone & was so stressed of how am I going to do this. They came i even got to speak with the owners. Their workers are totally professional ever so respectful kind clean im thanking the Lord for each one I even got to thank them in prayer. This company Will work with you on any of your needed just to help you. I know have heat & hot water...PRAISE THE LORD FOR THEM
EDITED TO ADD: I received a call from the owner, Nathan, personally. He sincerely apologized & asked what he could do to make it up to us. He genuinely felt bad about what happened. He went above & beyond to make sure he had the chance to earn their business back which means a lot to us. He even said that he would be praying for my husband since I shared his health issues & the very challenging year we had. This really touched both of us. THIS is what customer service should be like for all businesses, large or small! Thank you Nathan, for caring enough to make things right! We have used Andreas for years between both of our homes. They were always good. Until this last time. If this was the first time we had used them, they never would’ve seen another dime from us! This was our SECOND HVAC unit we purchased from them. It was defective. I know- not their fault BUT the way they handled it was horrible! Within 2 days of installation, it wasn’t cooling. My husband diagnosed it with a leak & Ivan came out after hours on a Friday & confirmed it. We were told we’d get a call to replace it. That didn’t happen. I called them & nobody knew anything about a replacement! Then I get a call they need to “send another tech out to make sure they didn’t miss anything”!!! Sooooo you don’t trust your techs now?? Translation: nothing was documented! They sent Craig out. He documented everything & said I’d get a call from Eric about replacing it. He also mentioned the installers had not installed a filter- as they thought it was in the outside unit. It is not. He said they would bring one out to us. I have no idea who Eric is & he certainly did not call me. I called back for an update. Vanessa who schedules installs, said they had to get approval from the manufacturer to replace it but to rest assured- they “have a great working relationship & it shouldn’t be an issue” she told me last Friday & she would call me on Monday with an update. Monday came & went & at 4:20 pm I called her. I got the same song & dance about how they’re working on it, blah blah blah….. Keep in mind through these few weeks I have asked for the owner Nathan, more than once. Once he was out sick, every other day he was not in the office- or that’s what I was told. I had enough & told Vanessa that if she could not give me a replacement date, I was calling the bank to recind the payment/ what we paid for in good faith- that it would work. Only then were we put on the schedule to replace the unit! Imagine that!!!! Oh & the icing on this shit cake- last time we bought an HVAC unit from them, we got a thank you & box of candy from a local vendor. You know what we got this time? I mean besides the migraines?!! I got a pic of a box of candy from UPS that was SENT TO OUR OLD HOUSE!!!!!! Seriously Andreas, get your shit together! We had always been happy with this company prior to this “adventure” & referred them to everyone. We won’t be doing that anymore. The first unit was $18,900. This unit was $13,775. Not to mention all the service calls we paid for before having our first unit replaced. You would think we would’ve been taken care of just a little bit better……
Very professional. Knowledgeable about what is needed.
Great work! Reliable. Much, much better than most!
⭐⭐⭐⭐⭐ Dean did a great job! He came to my home and completed the plumbing work. He was professional, and I appreciate his service. I would definitely recommend Dean and Andreas Plumbing, Heating & Air Conditioning!
Tech was very professional and knowledgeable. Pleasant and respectful. Gentelman deserves a 5 * rating.
The guys did a great job installing the mini split system. Both were polite and professional the entire time. It was a well done job. Thank you!@
Cameron Rex and Ryan did a great job on a surely complicated boiler combi installation ... Finished in 1 day and excellent clean up. Doug was also very helpful in describing different installation plans and financing.Highly recommend.
Ethan and Aiden did a very thorough job inspecting our plumbing. They were very personable, respectful, professional and friendly. Thank you for the great inspection!