I just sent a text about Ryan. He kept me informed throughout his time working on my heating/air unit. When finished he gave me the opportunity to ask if I had any questions. I would highly recommend Andrea’s and Ryan.
1st time customer here. We just had Alex M. from Andreas come out and perform a maintenance check on our heat pump and a/c unit. He was punctual, super friendly, very thorough and informative. He explained things in a way that made it easy to understand. He offered suggestions but never made us feel pressured in anyway. He offered us a service plan which will make yearly maintenance super easy for us. Overall we are very pleased with Alex and Andreas. We look forward to business with them in the future. 😊
Just had a new hot water tank installed by Aaron. He is very respectful and knowledgeable in his line of work. I plan on doing new showers and toilets put in by this young man. Great work done. Thank you so much Aaron 😊
Josh was very professional and courteous. He did a great job explaining both before and after he installed the new water heater.
Great job 👏🏽
Without question another 5 Star visit. Matt was professional, explained everything and completed the work in a timely manner. We are very impressed with Andreas Plumbing and will continue to tell our friends and family about the top notch technicians and staff.
Ryan arrived on time. He was professional and knowledgeable. He explained what he was doing well and competed the work in a timely manner.
Andrea's is a great company to deal with. After a little set back with my system, they came out the next morning and addressed the issue as soon as my schedule allowed. They were all very professional and helpful as well as knowledgeable with the units they were installing. They resolved the issue promptly and with complete understanding of my frustration and situation.
Due to travel, we were out of the country and gave the plumber permission to repair pipes that had burst in our home. We were told the pipes were made of copper and that the total cost of the work would be $14,278. However, upon returning home, I discovered that the pipes that were originally copper have been replaced with plastic instead. Don’t recommend I need money back.
Due to travel, we were out of the country and gave the plumber permission to repair pipes that had burst in our home. We were told the pipes were made of copper and that the total cost of the work would be $14,278. However, upon returning home, I discovered that the pipes that were originally copper have been replaced with plastic instead. And also the person who did the job got three tickets for high speed, no insurance car and no registration car, this is not professional….i need my money back
I had a 19 year oil weil mclain boiler with a water heater both in good condition (the boiler more than my water heater). Got swindled to spending 21k on getting a new wall hung propane boiler system when I got an oil delivery that had water in it. Alex, the tech, said he's never seen anything like that but when I google what milky oil is and talked to a few guys I knew, they said it's rare but it happens, just pump the tank and put new in or if the tank is old (19 years, just replace the tank and get new oil). Instead of telling me that I could just get my tank pumped and removed and spend probably a fraction of what a new system is, he said he could replace the filter and element but won't solve the issue or call his salesman for a new system. At the time I didn't know much about this and trusted you guys so got the salesman out. Steve seems like a nice dude but just pressured me into getting a new system...again, not mentioning that I could get a new tank and new oil for a fraction of a new system, ride it out for the next 5-10 years or at least just plan on getting all new in the next couple years, but he insists on selling me on the new system. He even gave me a bit of attitude when he initially quoted 19k but found out theres a second zone and said to me "you didn't tell me there's 2 zones".....very professional. New system is in, installers were pretty cool and did a fairly good job from what I saw. Some small things I could pick out but I was once a service technician in the industrial industry so, I let stuff most stuff slide. I'll probably ride you guys out for a year or 2 with inspections then move on to someone else. If you would've mentioned the tank replacement I would've have done that and then also been locked in for a system replacement in a few years. Truly hope you guys get your ethics together.
Excellent worker both Logan avd Rocci. And Logan went above and beyond to help us 2 days later. Would highly recommend. Prompt and pleasant.
I called Andreas for an estimate for a new heating and air conditioning unit. The estimator came the same day. He was very informative and gave me many options for cost and energy efficiency. I decided to go with Andreas for the new units. The next week two technicians showed, Matthew and Daniel. These two gentleman wrote the definition to the word “Professional.” They were both very detailed in the work they were performing. When the install was completed, they cleaned the area and left it the way they found it. If you are looking for a new heating unit or a/c unit, called Andreas. Professional, reliable ,and provides quality products.
Kept me in the loop for my service. Service tech was very knowledgeable and was in and out with my service
I want to say how great Kevin Torres your HVAC tech was yesterday. It was my first time using Andreas and Kevin was the tech that came out to complete an HVAC inspection and maintenance. What an amazing first impression for your company. Kevin was so detailed and took the time to talk to me and show me everything he was doing. He was never in a rush and spent a ton of time at my house to ensure we had complete understanding and were very happy with his work and services. Please tell Kevin thank you again and he is an awesome HVAC tech.
I want to say how great Kevin Torres your HVAC tech was yesterday. It was my first time using Andreas and Kevin was the tech that came out to complete an HVAC inspection and maintenance. What an amazing first impression for your company. Kevin was so detailed and took the time to talk to me and show me everything he was doing. He was never in a rush and spent a ton of time at my house to ensure we had complete understanding and were very happy with his work and services. Please tell Kevin thank you again and he is an awesome HVAC tech.
Extremely pleasant Tech and overall great service and customer service. Thank you!
James was excellent explained the job in details. He completed the job of extending my gas line . He treated my home like his own and wore shoe covers to enter my home.