Service, as always, was very professional and helpful to explain how the water leak will be taken care of. jbo
My whole experience was completely satisfactory, from the initial appointment set up to the actual service. The plumbing tech Josh A. was great, he took his time, diagnosed the problem, fixed it, cleaned up after and did a couple Xtra things as well. I appreciate all he did as well as his knowledge and experience. I will use Andreas again for sure!!!
Dean was wonderful. Kept us informed and stuck with the problem until it was solved, even though it was after hours on Friday night and he was told he could’ve told us to wait until after the weekend. He eased our minds and allowed us to relax (we didn’t have to avoid using water all weekend).
Dean was very efficient and friendly while dealing with the issue at our Airbnb. His prompt service and expertise saved our girls weekend!
Dean was committed to solving the mystery clog creating a sewer back up. Explained the issues and tested the water flow after he found what we presumed was the problem. Very thorough and communicative!
Dean was exceptional in his communication and commitment to solving the problem, even when it seemed beyond the standard timeframe and expectation. THANK YOU!!
Ryan did a great job explaining things to me, and he was extremely courteous and respectful. A+!!!
I want to Thank Josh and Ethen for there excellent service they replaced my water heater and sump pump and I could not be happier they were very professional, courteous and pleasant to be around the repairs were done in a timely fashion and I am so satisfied they even cleaned up Thank You guy’s your the Best 👏
We have had Andreas for about 18 months and could not be happier. The techs are very professional and thorough. They stay until the job is done, and done correctly. We highly recommend Andreas.
Logan and staff were great and I will be happy to suggest Andreas to everyone
My Husband & I are very pleased with the service and advice provided by Alex Mehmeti with regard to our furnace and plumbing issues. He was very supportive with regard to help us reduce our costs. He went out of his way to coordinate with management to make sure we were comfortable with regards to Andreas Estimate. He lived up to Andreas' greeting "How can we make your day! " We are appreciative of Andreas Plumbing responsive services and the service people they provide. Alex did great by us!
Kind and professional very efficient
Update: The technician who came was awfully young. I shared my concerns with the scheduler on the phone and even with the young technician when he came to my door. I was assured by both that this technician was competent and qualified. So much for competency!! I turned on my AC for the first time today after his service and my AC is now blowing out HEAT instead of cool air!!! Unfortunately I did not think to check my AC before he left since he said he had just checked both my systems and everything was in good working order. Buyer BE AWARE of this sub standard compsny!!! My appointment was canceled twice last minute (an hour or so before appointment time) by Andreas. Third time was an 8 am appointment and the technician came around 9:30. The technician did not clean the HVAC (heating and cooling) or lubricate any parts. All he did was run both systems, took readings, and told me I needed 2 parts (due to wear and tear on a HVAC system that is only about 5 years old!) each part costing between $400-600!!!! The technician visually inspected one of the 2 filters (which I had changed recently) and they did not need to be changed. He said that cleaning, lubricating the systems, and changing the filter is not part of their maintenance service and costs extra. Make sure you find out exactly what their service covers before you hire them. I do not plan to hire them again.
Jimmy is great. He takes is time to make sure my system is running properly. Very professional
Friendly professional service
They came out in less than a week to install my tub and shower and did a great job. They made sure there weren't any leaks and was in right. I would recommend them to everyone.
Logan and Rocky did a fantastic job today replacing our well pump. They didn't just replace the pump; they checked everything out associated with the well pump and even made some small modifications to the system to improve the whole setup. These technicians were very knowledgeable and courteous. It was a pleasure to watch them work with confidence and detail. We would definitely welcome them back. Great experience! Thanks Logan and Rocky!
Great experience!!!!
I called Andreas for an estimate for a new heating and air conditioning unit. The estimator came the same day. He was very informative and gave me many options for cost and energy efficiency. I decided to go with Andreas for the new units. The next week two technicians showed, Matthew and Daniel. These two gentleman wrote the definition to the word “Professional.” They were both very detailed in the work they were performing. When the install was completed, they cleaned the area and left it the way they found it. The next day I called the company and spoke to a young lady. I told them how pleased I was with the two technicians and the install. I asked if I could apply for the service plan they offer for first responders. When the lady heard that I was retired she said it only applies to active duty only. I felt very disappointed as if I was being discriminated because I was retired. I guess there is no gratitude for surviving thirty years of law enforcement and serving my community. This is why I rated them as a 4 instead of the 5 stars.