Both of their service people who came here to do services were excellent. Polite and very professional.
Mixed Experience – Some Good Points, But Shady Sales TacticsI called Andreas HVAC during a 100°F heatwave when my York system was freezing up and short-cycling. They correctly identified:The old fiberglass filter was poor quality Fan set to “On” instead of “Auto” Dirty blower wheel that needed cleaning What I learned the hard way:Keeping the system running (especially with the fan on “On”) before a full thaw was actually keeping the air handler’s evaporator coil frozen longer. I had already replaced the filter, cleaned the outdoor condenser coil, cleared the drain clog with vinegar, and temporarily shaded/hosed the condenser (which stopped the short-cycling). After I shut the system down and let the air handler fully thaw for a full day, it started working correctly again and had no problem holding 70°F.When the tech arrived, he left the attic steps wide open (right next to the thermostat), kept the entrance door open, and dropped the thermostat to 66°F. This recreated/worsened the poor conditions and allowed them to get bad readings. They then quoted over $2,000 for cleaning the drain, cleaning the dirty blower wheel and contactor, and depleting + recharging the AC refrigerant because they claimed it was overcharged.I fixed the remaining real issues myself. The system is now performing well again with proper fan settings and new MERV 8 filters on the way. (I’m seeing solid Delta-T readings of 17–19°F — this is the temperature difference between return air and supply air and is a key indicator of good system performance.) I also have a zippered reflective attic tent coming to properly seal the attic access.They got several points right, but the high-pressure sales approach and deliberate recreation of the problem to justify an expensive repair felt dishonest. Homeowners should do basic troubleshooting first — many AC issues around here are airflow, filter, drain, or attic-related.Would not recommend for honest diagnostics. !!! UPDATE !!! During the previous heat spike I had Solid delta T readings, zero problems maintaining thermostat temperature (70). Zero short cycles. So after being told my system will struggle in the higher temperature I truly feel like I avoided being taken advantage of.
Matt was very nice and knowledgeable about the work he performed
Great information. Great service. Hopefully the thermostat is the problem but kind, patient and professional.
I had Andreas' plumber out to install a washer/dryer combo, and check on low pressure in my kitchen sink. Fortunately while checking that, the tech - Rocci - found a leak under the sink. He promptly fixed both problems and cleaned up. Highly recommend.
Yes 5 Stars. Always great professional service by all at Andreas Plumbing. Thank You for the quick response and all done in one day. Great Job!!!
,Rocci was amazing. Patient and got the job done . Fixed. Appreciated
Run don't walk away from this predatory operation. Quoted over 15k to replace a 2.5ton heat pump. Getting it done for less than half that cost. High octane sales presentation and follow up calls. A 2.5 ton heat pump system prices out online at around $3k. Run Forrest run!!!
The technicians think they have found the problem and were willing to fix it today but unfortunately they didn’t have the part that was needed they were courteous and knowledgeable and eager to get the unit back on
Aaron Bauer is a gifted person
They did a terrific job!
EXCELLENT HVAC company! And I can be a harsh critic at times especially if there’s reasonable doubt. BUT, the level of professionalism and honesty from every technician that has dealt with our faulty AC unit has been top tier! THANK YOU, THANK YOU to Kevin for being patient and very thorough is explaining what could be a tricky topic!
Excellent service 💯call then because my ac unit was leaking water on my hallway, they show up immediately and took care of the problem.
Josh did an amazing job for me from start to finish. Explained everything plainly. Neat and tidy. He did beautiful plumbing work. Thanks.
The problem with my tub/shower was solved & fixed. My thanks to Aaron. He was very pleasant & explained everything. Definitely 5 stars.
Ivan did a great job today at our house. He gets 5 stars from us for today!